Elite Employee Handbook
TABLE OF CONTENTS
1. INTRODUCTION
1.1 Welcome Message
1.2 Safety
1.3 Changes In Policy
2. GENERAL EMPPLOYMENT
2.1 At-Will Employment
2.2 Equal Employment Opportunity
3. EMPLOYMENT STATUS & RECORD KEEPING
3.1 Employment Classifications
3.2 Personnel Data Changes
3.3 Termination of Employment
4. WORKING CONDITIONS & HOURS
4.1 Company Hours
4.2 Emergency Closing
4.3 Workplace Safety
4.4 Observed Holidays
4.5 Paid-Time Off (PTO)
4.6 Employee Referral Program
5. EMPLOYEE CONDUCT
5.1 Standards of Conduct
5.2 Personal Appearance
5.3 Drug & Alcohol Use
5.4 Personal Property
5.5 Use of Common Property
6. ATTENDANCE & PAYROLL
6.1 Attendance & Punctuality
6.2 Paydays
6.3 Pay Rates & Raises
1. INTRODUCTION
1.1 Welcome Message
Dear Valued Employee,
Welcome to EDC! We are pleased with your decision to join our team.
At EDC we are committed to providing superior quality and unparalleled customer service in all aspects of our business. We believe each employee contributes to the success and growth of our Company.
In this handbook we will cover our general business policies, practices, and benefits. Please read it carefully and if you have any questions please discuss them with your manager.
Welcome to the family we look forward to growing with you!
Sincerely,
Cameron Wigfield
Owner, Elite Delivery Corporation
1.2 Safety
Safety at EDC is our number one focus each and every day. All employees play a vital role in this aspect of our company from defensive driving to being aware of our surroundings when out on the road. Our main goal is to return home safely to our families every day and that is why we stress safe driving. There will be daily safety talks about unsafe behaviors, multiple safety videos on our mapping software to enhance our driving abilities, and weekly safety meetings to discuss what events we seen on the road each week and how to help prevent accidents. Accidents have a huge financial impact on the company.
1.3 Changes in Policy
Change is inevitable at EDC as we strive to bring the best services to our customers. Therefore, we expressly reserve the right to interpret, modify, suspend, cancel, or dispute, with or without notice, all or any part of our policies, procedures, and benefits at any time with or without prior notice. Changes will be effective on the dates determined by EDC, and after those dates all superseded policies will be null and void.
Any employee who is unclear on any policy or procedure set forth in this handbook should consult a member of management.
Complaint and Reporting Procedure:
Employees should immediately report any unsafe conditions to a member of management without fear of reprisal. In the case of an accident that results in injury regardless of how seemingly insignificant the injury, employees must notify a manager.
2. GENERAL EMPLOYMENT
2.1 At-Will Employment
Employment with EDC is “at-will.” This means that employees are free to resign at any time, with or without cause, and EDC may terminate the employment relationship at any time, with or without cause or advance notice. As an at-will employee, it is not guaranteed in any manner that you will be employed by EDC for any set period of time.
The policies set forth in this employee handbook are the policies that are in effect at the time of publication, which may be modified, amended or terminated at any time by EDC. Nothing in this handbook may be construed as creating a promise of future benefits or a binding contract between EDC and the employee.
2.2 Equal Employment Opportunity
EDC is an Equal Opportunity Employer. Employment opportunities at EDC are based upon one’s qualifications to perform the job they are hired for. All employment opportunities are provided without regard to race, religion, sex, or any other characteristic protected by law.
This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment with EDC. The Company will provide reasonable accommodation as necessary and where required by law so long as the accommodation does not pose an undue hardship to the business.
EDC strongly urges the reporting of all instances of discrimination and harassment, and prohibits retaliation against any individual who reports discrimination, harassment, or participates in an investigation of such report. EDC will take appropriate disciplinary action, up to and including immediate termination, against all employees who violate this policy.
3. EMPLOYMENT STATUS & RECORD KEEPING
3.1 Employment Classifications
Full-Time Employee:
Full-time employees are regularly scheduled to work greater or equal to 35 hours per week. Generally, regular full-time employees are eligible for EDC benefits, subject to the terms, conditions, and limitations of each benefit program.
Part-Time Employee:
Part-time employees are regularly scheduled to work less than 35 hours per week. Regular part-time employees may be eligible for some EDC benefits, subject to the terms, conditions and limitations agreed upon.
Temporary Employee:
Temporary employees include those hired for a limited time to assist in a specific job function throughout the year. Temporary employees generally are not entitled to EDC benefits. Employment beyond any initially stated period does not in any way imply a change in employment status or classification.
3.2 Personnel Data Changes
It is the responsibility of each employee to promptly notify their manager of any changes in personnel data. If any of the following have changed or will be changing in the future please notify a member of management as soon as possible:
· Legal Name
· Mailing Address
· Telephone number
· Change of beneficiary
· Exemptions on your tax forms
· Emergency contact
3.3 Termination of Employment
Termination of employment is an inevitable part of personnel activity within any organization.
Notice of Voluntary Separation:
Employees who intend to terminate their employment with EDC shall provide EDC with at least two weeks written notice. Such notice is intended to allow the Company time to try to fill the employees role within the company without placing a burden on those employees who may be required to take on additional work before a replacement can be found.
Return of Company Property:
Any employee who terminates employment with EDC shall return all property of the company before their final day of employment. Such as scanners, batteries, uniforms, fuel cards, etc. Final paycheck will be with held until all company items have been returned.
Final Pay:
EDC will provide employees with their final pay in accordance with applicable federal, state and local laws
4. WORKING CONDITIONS & HOURS
4.1 Company hours
EDC does not have set hours of operation, the employees hours in a day can vary greatly according to the routes workload and the operational pace of the employee. Business needs may result in individual starting and ending times as well as in the total hours you may be scheduled to work each day.
4.2 Emergency Closing
At times, emergencies outside the control of EDC such as severe weather may cause disruptions to operations and result in company closing. In the result of an emergency closing employees will be notified immediately following the decision to close. In this instance, the unworked day will be unpaid, but the opportunity to make up hours or days may be offered.
In the instance that an emergency causes us to call it for the day and only complete partial of the work load employees will be paid for the amount of work done prior to returning to the terminal.
4.3 Work Place Safety
EDC is committed to providing a clean, safe, and helpful environment for its employees. Maintaining a safe work environment requires the continuous cooperation of all employees.
4.4 Observed Holidays
EDC observes the following holidays
Holidays are an unpaid day off
New Year’s Day Memorial Day Independence Day
Labor Day Thanksgiving Day Christmas Day
Easter Sunday
4.5 Paid Time Off (PTO)
Paid Time Off (PTO) is an all-purpose time off policy for eligible employees to use for vacation, illness, injury, or personal business. PTO is payable in the same manner as the regular salary and is subject to the same withholding elections.
Employees will begin to earn PTO according to the following schedule:
· After 6 Months of service employees are eligible for 5 PTO Days.
· After 2 Years of service employees are eligible for 10 PTO Days.
· After 5 Years of service employees are eligible for 11 PTO Days.
· After 6 Years of service employees are eligible for 12 PTO Days.
· After 10 Years of service employees are eligible for 15 PTO Days.
PTO requests need to be entered into the scheduling software as early as possible minimum 30 days in advance. PTO requests will be approved or denied on a first come first serve basis. PTO cannot be taken during PEAK Season (November and December) without prior approval from management.
4.6 Employee Referral Program
EDC offers an employee referral program to encourage employees to recommend qualified candidates. Our referral program provides employees with a referral bonus for successful hires made based upon an employee's recommendation. All referred candidates will be considered and evaluated based on experience and qualifications and will be subject to the same pre-employment standards as all other candidates. A qualified candidate is someone who remains employed by EDC for at least 90 days at that time the employee who referred this candidate will receive a $100 Bonus.
5. EMPLOYEE CONDUCT
5.1 Standards of Conduct
EDC Rules and standards of conduct are essential to a productive work environment. All employees will also be required to follow applicable policies set forth by FedEx Corporation. Breaking of any rules and standards set forth in this handbook will be subject to disciplinary action.
Disciplinary action may involve any of the following: verbal warning, written warning, suspension with or without pay, and termination of employment depending on the circumstances.
5.2 Personal Appearance
EDC strives to maintain a safe and professional working environment for all employees. Employees are expected to carry themselves in a respectful and professional manner while in uniform.
EDC provides all employees with uniforms to be worn while preforming any job related duty. Uniforms are mandatory to be worn while on duty to provide the best customer service possible.
5.3 Drug & Alcohol Use
EDC is committed to maintaining a workplace free of substance abuse. No employee shall be impaired by alcohol or drugs while employed by EDC. All employees shall report evidence of alcohol or drug abuse to a member of management immediately. EDC employees may be subject to random alcohol and drug screening withing federal and state laws.
Employees found in violation of this policy may be subject to disciplinary action, up to and including termination of employment.
5.4 Personal Property
EDC assumes no responsibility for any damage or loss of personal property while on the clock. Employees should use best judgment when bringing personal property into the workplace.
5.5 Use of Common Property
Company property refers to anything owned by the company: Physical, electronic, intellectual, etc. The use of company property is for business purposes only.
When equipment or materials are assigned to an employee it is their responsibility to use the equipment in its intended form to avoid damage. Damage resulting from an employees negligence will be charged to the employee to the extent of federal, state and local law.
Vehicles and scanners are commonly shared amongst employees. Supplies are provided to keep these things clean; Cleaning of the dashboard and windows is required at the end of your shift on your last scheduled day of the week. Removal of garbage is MANDATORY at the end of your shift each day.
6. ATTENDANCE & PAYROLL
6.1 Attendance & Punctuality
Absenteeism and tardiness place an unnecessary burden on other employees and the company as we try to accommodate your last-minute absence. EDC expects regular attendance and punctuality from all employees. This means showing up each day on your scheduled shift. If an employee is unexpectedly unable to report for work for any reason he or she must immediately notify their manager.
If an employee fails to notify their manager after three consecutive days of absence it will be assumed that the employee is voluntarily resigning their position with EDC.
If an employee misses work for a medical-related issue a doctor’s note must be provided upon returning to work.
Should an employee misses 3 days in a 2-month period this could result in disciplinary action, up to and including termination of employment.
6.2 Paydays And Pay Period
EDC employees are paid on a weekly basis. The pay period runs from 12:00AM Saturday till 11:59 PM Friday. Payroll is directly deposited into the employee’s account every Friday for the previous week’s pay period. In the event of employee termination the employee will receive their accrued pay in accordance with federal, state and local laws following the return of all company property, Such as scanners, batteries, uniforms, fuel cards, etc.
6.3 Pay Rates and Raises
Pay rates are based on job descriptions and the performance of the individual employee, also pay rates will vary depending on route and workload of given route.
Raises are based on the employees safe driving habits, attendance, performance and overall contribution to the team.
Thank you for joining our family at Elite Delivery Corporation we look forward to a bright and wonderful future!
Sincerely,
Cameron Wigfield
814-569-5293
Owner, Elite Delivery Corporation